I G.

They promised a gift card when you sign up the very first time, but it never happened. I made my first order and I never received any cash back, I made my second order through their link and waited around a week but I received my 3% cash back instead of 9% only after I contacted with them four times and they said that the cash back is not for all Amazon departments even though I used the coupon " free shipping on order over $100 and up to 9 % cash back" right under the coupon and I spent $127. I even didn't mention that it took me 40 mins. To send my question the first time to them because their system ignores and deletes the name of store, or my order number many times.
I made 12 orders during February -March 2015 but I didn't receive any cash back until I sent them an issue about that and it doesn't matter how long I will wait 5,10 or even 30 days.
I sign in a few times per week and I never won any of their gift cards until, on February 2015 my account showed that I will receive a $5 gift card if I spend $ 20 during 90 days.
All the information on my account, my cash back, info about the gift card and everything else disappeared after I sent them letter that the site is a joke and torture and the only reason that I wrote that message was because I didn't receive cash back again for 3 of my orders, but instead of just answering me back they decided to erase all of my information on my account
I had been waiting for 3 days but there was no answer and I started to send them new issues for each order and I received my reply after more than 24 hours, and instead of info about my gift card I now see that I last singed in on October 2014 and the offer with gift card was not working at that time although I opened my account in January 2015.
The only thing that I am waiting for is my check in May and then I will close my account and I already told my friends who want to open an account on Ebates that this site is a SCAM.