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Used the service once, received the CV and was so dissappointed I went off and created something better in MS Word in half the time... then came the REAL pain, charged 23.80 for using it despite having called and cancelled THEN charged 23.80 again the next month... RIP OFF
Ian R.'s review of MyPerfectResume earned a Very Helpful vote
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Zero stars. It is a scam and they will try to make unauthorized charges to your card. It asked...
It's only after going through the entire resume creation process AND creating a username+password...
We're very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
Cancellation stops the auto-renewal. Once it’s cancelled, we send a cancellation confirmation email for your records. There are times that auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly if you have any further issues. You can send us a private message here or you can email us at customerservice@livecareer.com
Best regards,
My Perfect Resume