Ian H.

I bought and paid for a quad set of phones on 20. 9. 2017 and was told they would be delivered on 21. 9. 2017. Tried to contact the company on 23. 9. 2017 as the phones had not arrived to discover that the company does not work Sat/Sun despite their website saying they were available 7 days per week. Contacted then 25. 9. 2017 to find the phones had still not been dispatched. They gave some $#*! and bull story about incorrect labeling in effect saying they only sent them out on 22. 9. 2017 and they were returned to them today. So in effect, they still have not sent out the phones. Now advise it will be 28. 9. 2017 when the phones are delivered so I canceled my order.

I only recently got involved with this company as I need to purchase large shoes for my son not available in Asia. They are very good at signing you up but thus far their service sucks and their customer service is non-existent. The goods were received by them from Amazon 6 days ago but comGateway have not contacted me to tell me they have them. They do not have phone numbers you can call in Portland, Oregon or rather no-one to speak to. I did leave a voicemail but got no response. Their customer service email system never replies to you. I sent 4 emails now. Nil replies. Their "Live Chatting" does not work. Find an alternative and I seriously question all the positive testimonials on their website. I cannot even find out how to write a testimonial.