Ian H.

I ordered a pair of Persol sunglasses from smartbuyglasses. Originally, they were said to be in stock and I received an email saying my order was received. A few days later I received another email said they were mistaken and they were out of stock. I was given a few options including choosing another pair with free express shipping, but I chose to wait for my chosen pair. I was given a rebate. Upon finally receiving my sunglasses in the mail, I was disappointed to see there was a manufacturing error on one of the arms. Given the amount of time spent trying to get the sunglasses, I decided to suck it up and keep them. I was given another rebate.

I commend smartbuyglasses for their great customer service, but I was disappointed in the many errors that occurred during my order.