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Sammy Dress

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“I will never ordewr again unless I get my refund”

4/21/16

I ordered a coat for my son (large mens) in Jan. 2016 and the coat did not come until March 5. When I opened the package, the coat barely fit my wife who is 5'3" and approx. 125lbs. I have followed their return policies by sending pictures of the coat and the SKU number. They replied that I ordered the wrong size so I go back to my order and it states men's large. Customer Service was responding within 24 hours at first, now they don't reply to my complaints at all on what I should do next. So far I am stuck with this coat that no one I know can wear. Never buy from this website again.

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sammydress h. – Sammy Dress Rep Over a year old

Dear hyman,
Thank you for your message.
Please review the product's measurements in the size chart under product information.
You need to choose the item size according to your own measurements (in inches or cm)
As for the size issue, we will verify it for you.
We have reviewed your issue and we have already resolve it through our support center.
Please kindly note that we always reply messages within 24 hours.
We have also sent you new messages to follow up the issue.
Hope to hear from you soon.
Thank you for your cooperation.
Sammydress Customer Service
http://www.sammydress.com/