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Worst company I have ever dealt with! I booked a room with free cancellation. When I cancelled, I was charges $211 bybthe hotel. I called the hotel and told them and they said it was free cancellation, so booking.com charged me. I have called many times, been on hold for 20+ minutes each time. I have emailed numerous people and even contacted them on Facebook. Still NOTHING! Do NOT use booking.com they are a worthless, scamming company.
Hope S.'s review of Booking.com earned 2 Very Helpful votes
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