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Hope C.

Contributor Level

Total Points
82

1 Review by Hope

  • JJ's House

3/17/24

My Maid of honor ordered try on dresses and they sent them to the wrong province! Yes that happened and told her ohhh well, then I ordered one of my bridesmaid dresses and a month later still don't have, other bridesmaid after the second try on dress order…which actually made it to the right province lol the sizing is so wrong! My wedding dress which I ordered a month ago and still hasn't shipped…which I already know is going to be garbage and won't be here when it's supposed to be lol do not and I repeat do not! Order from this place!

* JJ's House attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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JJ's House R. – JJ's House Rep

Dear Hope C.,

1. As to the try-on dresses your maid of honor ordered, we suggest she contact our customer service team to solve the problem.

2. For the order 856***3276(wrong size order), we checked and confirmed that the size you ordered is 0, not 16W.

3. For the order of a wedding dress, your order was sent out on March 10th and will reach you around March 23rd if all goes well. We will email you the tracking number and tracking link again. Please pay attention to your email box: hopec***@gmail.com. Your ordered the dress on 10th February. As the website stated, it took 29-32 days to tailor the dress and 13 days to ship the order.

Thanks for your understanding.

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Hope Has Received 1 Thank You

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Muntawakilu M. thanked you for your review of JJ's House

“No one wants to face this before the wedding.”

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