Thumbnail of user hooic

Hooi C.

Contributor Level

Total Points
80

1 Review by Hooi

  • LiveCareer

1/31/15

This company is ridiculous, a recurring charge of $39.80 to my credit card for 5 months. Contact their customer service, would only refund the latest charge.
The worst part is I did not even receive cover letter, resume from their company, this is a FRAUD, Stay away, do not sign on their website.

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Hooi C.,

I’m very sorry that you have had this experience with our service. We take pride in providing effective and valuable career, resume and cover letter assistance to hundreds of thousands of people. All of our subscriptions are auto-renewing if not cancelled. We state this on every page in the purchase process and we send payment confirmation email stating the date and amount of the auto- renewal upon purchase. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings if service is no longer needed.

I would appreciate if you would contact me directly with the email address you used to create your account so that we can resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com

I look forward to hearing from you.

Best regards,

Anna

LiveCareer

Hooi hasn’t received any votes.

Hooi hasn’t received any thanks yous.

Hooi doesn’t have any fans yet.

Hooi isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user anosh.rukshan
5/8/24

Its a site where they suck your account to the last penny. Be...

Thumbnail of user jl528
J L. reviewed LiveCareer
4/19/24

I recently signed up on this website LiveCareer and I am really frustrated! First of all, the...