I stayed away from Tmart for a year then i decided to give them another chance. I bought a remote control for my android tv box.it did not work i email customer service after about 5 emails back & forth, now they want a video to see why the remote control does not work. A video. Isn't that funny? They do not let you put a negative review on their site. Also they tell you item coming from USA but after placing the order they will ship it from China,
Dear Customer,
Sorry for all inconvenience caused by us.
Would you mind contacting our aftersale service and telling them the details of your problem?
Here is email:
LCOFFLINE@tmart.com or service@tmart.com
We will do our best help you solve the problem.
Thank you for your support and understanding.
Best wishes,
Tmart Service Team