It took 34 days for the jacket to get here. We paid 57 dollars for it, and here's what was wrong with it: It is NOT wool, like they said, it's polyester. The measurements are not what are described on the size chart. The buttons were, I kid you not, an entire inch lower on one side than on the other. The tulle (adorable in the picture) that was supposed to go around the bottom of the dress was so cheap, it was probably bought at Walmart. The jacket was stuffed into a ziplock bag (that had a large hole in it) and then put in a package. It was extremely wrinkled. It was also supposed to be a jacket that looked like a dress (meaning it went to the knees) but instead it went above my mid-thigh. The customer service is also a JOKE, as they never return emails, and with their return policy of 30 days, if we wanted to return it, we would have had to turn around and sent it in the mail the same day we got it. As well as pay another 20 bucks for shipping. I'm just a little disappointed. Do NOT buy from this company, it's a massive scam.
Dear friend,
Thanks for your shopping on Ericdress.
We sincerely apologize for this problem happened on you. Could you please give me your order number? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:service@ericdress.com or reviews@ericdress.com. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Ericdress Team