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The helpful tabs when building my resume were great, but I had a difficult time trying to cancel my service. I sent a message regarding by subscription but never received a response. $40 is an awful lot to spend per month... I AM looking for a job, after all!
Tip for consumers:
DO NOT let them bill you for more than one month. Write resume asap and save/cancel service. For $40-$80 that you might get charged by livecareer you could have an actual person in your community write you a tailored resume.
Holly R.'s review of LiveCareer earned a Very Helpful vote
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I recently signed up on this website LiveCareer and I am really frustrated! First of all, the...
The CV review I originally paid for was vague and uninformed. Lots of "in this section what you...
Hi Holly R.,
I’m very sorry that you have had this experience with our service. We received an email with the ticket# LTK121930855375X on October 7 from you inquiring for the coverage usage, when and how you can cancel. The representative replied the following date.
I cancelled and issued 2 full refunds in the amount of $79.60. You'll see it on your bank statement within 2-3 business days. I have also sent you confirmation emails for your records.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously and hope that you will reconsider your star rating and negative review of our site and service. Please contact me again directly if you have any further issues. You can email me at anna.b@livecareer-support.com
Best regards,
Anna
LiveCareer