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After we had inconvenience time, staying at Holiday Inn, Manhattan-Financial District, NY. Amoma's customer service reached out, and apologized for that time. They even offer full-refund and future discount. Thank you for the excellent service which i usually don't have from other agencies. For future customer, look closely what you book and call them when you are in doubt. Since wording sometime cause confusing, and it results inconvenient.
I was booking room with 2 beds, instead the hotel gave us 1 king bed which makes uncomfortable for the trip. I ask receptionist "why". They said third party was lying to me
* AMOMA.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Hoang T.,
Please note that we contacted you on 06.03.2019 by phone and e-mail to resolve your matter. Feel free to contact us at sitejabber@amoma.com if you have any further questions about your booking!
Your Customer Support team
Hoang T.'s review of AMOMA.com earned 12 Very Helpful votes
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Very good service never used company or website before but will use next time I need hotel when...
Hi Hoang T,
Thanks for your great feedback! It's great to hear that you appreciate the work of our customer support team. Your kind words give us the incentive to strive to provide even better service to our customers every day.
Your AMOMA.com team