The food is mediocre, comes already opened because of poor seals or even crushed because of bad packaging, customer support is bad, they mix up customers orders/menus, pre-ship and pre-charge to get ahead of cancellations, have no pause shipments option(like if you're on vacation) and delay processing or acknowledging cancellations to get an extra shipment before you switch to any of the many cheaper options. The food is also stunning bland except for salt. Frozen meals from the grocery store are cheaper and healthier.