Hitesh k.

My recent dealings with IndiaMart have left me thoroughly dissatisfied and frustrated. Despite their initial promises, the company consistently fails to uphold their end of the bargain, making false commitments and altering plans mid-tenure.

During the course of our agreement, IndiaMart has repeatedly reneged on their promises. Firstly, they removed export buyleads without prior notice, significantly impacting our ability to reach potential customers. And now, they've arbitrarily decided to eliminate the catalogue view feature, further hindering our business operations.

What's most infuriating is their justification for these abrupt changes. IndiaMart dismisses these essential features as "complimentary services," conveniently allowing them to terminate them at their whim. It's appalling that they consider such critical components of their service expendable, especially after enticing us with them during the initial sales pitch.

Our hard-earned money has been wasted on a service that fails to deliver on its commitments. There's no recourse for us as customers, as IndiaMart brushes off our grievances with the excuse that complimentary services can be terminated anytime. If that's the case, why bother mentioning them at all during the sales process?

In conclusion, IndiaMart's deceptive practices and unreliable services have proven to be nothing short of a costly mistake for our business. I would strongly caution others against trusting this company, as their lack of integrity and disregard for customer satisfaction make them wholly unfit for conducting business.