Hinto C.

I ordered something in the wrong size, right after called to change the size. Told they would cancel that order and I could reorder - which I did. Only to find out they shipped the first order (and charged me). I called and asked to cancel the replacement order, saying I could make do with the 2nd order. They agreed. Only to find out the 2nd order was also shipped after it was to be cancelled too! And yes, I was charged for both order and told there was a restocking fee to cancel the orders. I would not have placed ordered the 2nd order except for being told my items would not ship for 4 days so the cancellation was possible.
While the staff were polite, there is an obvious service malfunction which will cost me time and money. I will never shop with them again.