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Helen R.

Contributor Level

Total Points
134

1 Review by Helen

  • FootballTicketNet

10/28/15

I purchased 3 silver premium tickets for Liv v Southampton 25. 10. 15. I purchased several months ago, and as date got closer and no contact received I must admit I begun to suspect that it had not been a wise choice!
So, I contacted customer services. I participated in telephone calls, emails and live chat, and the response, which was prompt, was great each time. I must specifically thank Clovis who was very helpful!
Initially I was told tickets would be posted, then collection at stadium, then that I would receive email re pick up point. I was worried. However on day of match the rep and a bus, and more importantly, our tickets were there as advised.
I wish I had known that we had to travel on bus to receive our tickets as I had made other plans, however it worked very well and was a comfortable journey there and back to our Hotel (conveniently this was our allocated pick up point!).

Several reviews I have read have complained re seating and price. It states that prices are higher than face value, and I was fully aware when purchased, am not sure why others are complaining. Also seating, pairs are gauranteed, more than are not. This is stated in terms and conditions. I requested 3,2 adults and child, and I contacted customer services to request together. They couldnt gaurantee but would try. This was a chance I took.
Thankfully I got 3 together, which was a bonus!
All in all I could not fault. Exactly as advertised. Worries were my anxities and not football ticket nets doing.
I would use again, yes expensive, however they followed through as promised!
Good time had. Thank you!

Helen Has Earned 14 Votes

Helen R.'s review of FootballTicketNet earned 14 Very Helpful votes

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