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Heidi M.

1
Level 1 Contributor

Contributor Level

Total Points
244

3 Reviews by Heidi

  • Amazon

6/16/16

I have Amazon prime so I get free 2 day shipping on most things which is awesome! I have never had any problems with this website and they pretty much have anything you are looking for! The communication is great and I have never had to wait more than 4 days for my order! The return process is super easy and reliable I have never had any problems from this site!

  • FanAuthentics

6/15/16

This site is a total scam! I ordered from here because I saw them post a deal on Facebook around the time of the Stanley cup playoffs. Of course they took the money out of my account right away and I never heard one thing about my order after that. The "customer service" number just goes to a fake voicemail where it says that your call will be returned which is a complete lie! I have left 3 voicemails, emailed the customer service email twice and posted on their Facebook page and still nothing! Do not order from this site!

  • Fanatics

6/14/16

Where is my order? I ordered 2 things from this site almost 2 months ago and when I try to track my order all it says for the status is "unfulfilled" What the hell does that even mean? They already charged my card right away and since that email I have not heard one thing from this company! I have tried calling their customer service number multiple times and all I get is the voicemail box, I have emailed the customer service email several times and have heard nothing! I either want my money back or my order! DO NOT WASTE YOUR TIME with this site!

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Nigel P. – Fanatics Rep

Hello Heidi, Thank you so much for your feedback! We are truly sorry to hear about your unpleasant experience. We would love an opportunity to work with you to resolve this matter. Please send us a Private Message with your order number and email address. We will be happy to look into this for you and resolve this issue. We look forward to speaking to you soon. Thank you for your business and we look forward to hearing from you soon! Sincerely, Chelsea

Heidi Has Earned 4 Votes

Heidi M.'s review of Fanatics earned 2 Very Helpful votes

Heidi M.'s review of FanAuthentics earned 2 Very Helpful votes

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