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Really I wish I would have read these reviews prior to shopping ideeli. I have made several purchases but quite honestly I will stick with the other reliable sites I have been using. Frustrating as most on here have said lack of communication items not shipping especially when you pay extra for it to ship faster as well as items being canceled without notice. But it's even more frustrating when you order one item and they ship something completely different. There are many other sites that are much more reliable!
Heidi H.'s review of Groupon earned 2 Very Helpful votes
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Brought a Groupon for an oil change at a national company that hit redeemed, but I never actually...
Hi Heidi,
Thank you for giving us your feedback on SiteJabber. I will make sure to pass along your feedback about the issues you've mentioned and appreciate that you've shared it. When an order is canceled we do send an email and I'd like to find out what happened and why you didn't receive one. I'm also sorry to hear that you received an incorrect item in error and would like to look into both issues to find out what happened.
Please send me a private messages with the orders numbers and the issues you had with the orders so I can find out what happened and ensure that it doesn't happen again in the future. I look forward to helping resolve any outstanding issues. Thanks for being a part of ideeli.
Best,
Jason Faria
Director, Customer Serivce