I was only happy with two out of the four items I ordered. For starters the pants I ordered weren't very good quality. And very unflattering. The material of the bra I ordered seemed of poor quality as well. Not at as soft as I would have liked or expected. Also I expected the panties I ordered to be soft, but they were not. They were a standard spandex material. I was however happy with them anyway because I loved how they fit, and seemed like they would hold up well. My bigger problem: Returns are not free I guess? Or they we're only going to give me a partial refund. Because it showed I was not going to get the full refund. I wish they would just send a return package, for what I consider an 'easy' return. Unfortunately they only have two options in terms of returns which are: ship from a UPS store, OR ship yourself. Both of these options have you going out of your way to: 1.) buy or obtain something to ship your order out in yourself. Or, 2.) drive to your nearest UPS if you have one close to you. These options are extremely inconvenient for those of us that live outside of City limits and don't drive. Needless to say I'm so disappointed with their return policy. And I don't think I will order from them again.