Ordered 2 items on April 21 - they stated shipped within 24 hours... the order didnt even ship until May 5 - the tracking doesnt work. It is now May 22 and i have yet to see my items.
Thank you for taking your time to write your review.
We feel sorry for this situation.
After you make your payment, it will take us 1-4 business days for handling, after which we will issue a tracking number for your shipment. However, it can also be affected by the item's stock status. If your order includes popular items experiencing stock availability issues, the order can take between 5-10 business days to process.
Your order was shipped out on 2015-05-01.
For more details, we have already sent you an email, please kindly check it and reply to us.
Hope to receive from you.
Best Regards
Dresslily Customer Service
Heather Has Earned 2 Votes
Heather P.'s review of DressLily earned 2 Very Helpful votes
Dear Heather,
Thank you for taking your time to write your review.
We feel sorry for this situation.
After you make your payment, it will take us 1-4 business days for handling, after which we will issue a tracking number for your shipment. However, it can also be affected by the item's stock status. If your order includes popular items experiencing stock availability issues, the order can take between 5-10 business days to process.
Your order was shipped out on 2015-05-01.
For more details, we have already sent you an email, please kindly check it and reply to us.
Hope to receive from you.
Best Regards
Dresslily Customer Service