Worst company ever! First, they send you defective boots. Then you have to pay to ship them back. They will refund you IF the boots are defective to their terms. But only $10. You eat the rest. If you decide not to order new ones, you have to pay a re stock fee. Then, if you want new ones, your have to wait months. See, they put them in a back garage and they sit there for weeks before they are returned to the manufacturer, because they don't have the employees to do it. They have a ridiculous then around