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Been two months still have not received items. Contact made, was given two choices:
#1- resend items
#2- credit to my Dresslily wallet
#1- Didn't receive items first time doubt I will the second time.
#2- Why would I want my refund put in Dresslily wallet? Obviously I will not be ordering from them again!
I had the same trouble with their sister site, "Rosegal" although I did finally get both items I ordered 2.5 months later!
Heather E.'s review of DressLily earned 2 Very Helpful votes
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Empty.
Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear Heather E.
We want to thank you for telling us about your situation.
We very much regret issue and are fully committed to resolving it to your satisfaction.
Would you mind sending us your Valid order number or ticket number by message here?
Our support team would take good care of your case and resolve it there, we are now awaiting for your reply.
Great thanks to your kind understanding and patience.
Yours sincerely
Dresslily Customer Service