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A coworker and I placed an order together to try to save on shipping, which came out to $76.22 anyways for 21 items! We recieved the order in two packages and were missing 6 items. The clothes are JUNK. They are made just as cheap as what you pay for. Normally if you are unhappy with a product, you return the product and get a refund. Our order comprised of $131 in merchandise, and $76 in shipping. When I tried to contact the company (which you can only do through e-mail) to request a refund they said they couldn't. We placed the order in December, and I have been fighting with them ever since. They have offered 20% off on my next purchase, and minimal refunds of $35 which didn't even cover the items that weren't shipped! This place is TERRIBLE, the customer service is TERRIBLE, the shipping was OUTRAGEOUS. DO NOT ORDER FROM THEM!
Heather B.'s review of Sammy Dress earned a Very Helpful vote
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Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
Regarding your order, we have checked it, and gave you a solution in the email, please kindly check it and we will solve the issues for you soon.