This was just a super smooth customer service and product experience, my package arrived quickly, my products were wrapped very safely, my equipment worked (but I could also tell that they clearly tested it thoroughly which is exactly what I would hope for), and they kept me informed about my order throughout the process. Ordering online can often be a nerve wracking and frustrating experience for me, especially with refurbished electronics, but this was so well done, and I really appreciated that. Thank you!