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The customer service at getaround is appalling. We are trying to get in contact with a member of staff as our rental is tomorrow and getaround have blocked our account for no reason and kept our payment for our rental. Prices for substitute rentals are now double the price. Getaround uses AI and automated responses instead of humans, we have wasted hours of our holiday trying to get through to getaround. Very disappointed. We will not be using getaround again.
Products used:
Car rental
Hayley D.'s review of Getaround earned 4 Very Helpful votes
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