Hate N.

I ordered 2 dress online and received my order not only late but both dress still have the store plastic security tags attached! I spent hours trying to remove it and hurt myself so I contact customer service and request a printed return label to send to so I can return it. They refuse and said company policy do not send out printed return label to customer. I already told them the nearest store to me will be hours for driving so I need to return it by mail but I don't have a printer to print, they still refuse to send me the return label and demand me to drive hours to the store to have the plastic security tags remove from store.
They are using overseas CS for online chat so they do not care how their customer felt and they don't care about return customer.

No only they sent you the used products (the shoes I received is used! The bottom of the shoes all scratched up and even on toes mark on the sandals, very disgusting!) Their shipping & packing services sucks and their customer service is horrible. Also the online price dropped another $50 after you made a purchase and you WILL NOT be able to get any adjustment because that is their policy. DO NOT SHOP online with them!