Hannah H.

Took over a week to ship a shattered screen protector. Refuses to respond to multiple attempts to contact until I open a PayPal Resolution. At that time, they still refuse to refund the failed order they sent me, despite asking repeatedly and directly for a full refund. Company believes resolution is to ignore customer that they are scamming, steal their money and just keep sending more shoddy products so they don't have to refund you.
Only after opening a resolution with PayPal did they bother to return any communication, by completely ignoring my request for refund and instead telling me, a week and a half AFTER I placed my initial order that they were sending a new screen protector. I have already purchased & received a new functional screen protector from a trustworthy company and installed it in the time it took Cellular Outfitters to reply.
Company is a scam.
Company is deceitful.
Company values making money over customer service.
Company would rather inundate you with broken products vs. process a single refund.
Company should not be allowed to continue operations in my opinion, and evidently how I was treated by Cellular Outfitters is their MO & business model.