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When I signed up for Corporate Delta card they took my airlines miles number, said It would be linked and passed through. I just left my job in June and by August they said they had wiped my ******* miles. I paid 180 for the Delta card and used their card for purchases and in the end their service team refused to transfer miles in good faith. Extremely upsetting when you are counting on those for a trip with your son for his 13th birthday. Thanks AMEX!
Feel like I got scammed. I knew there would be a charge but I did not realize it was $40.00 after 14 days. I could not find that in the fine print. I thought it was 14.99 which would be reasonable. My advice is to cancel right after you use the resume builder. They also charged me $1.19 two days after I cancelled. They said it was an international banking fee but they are based out of San Francisco. Sadly, the resume builder is a good tool. The business practices are shady though so beware.
Also, I was told the price was included in my welcome email. It is not in that email...
Tip for consumers:
Cancel right after you complete your resume'. Don't wait.
Hank D.'s review of LiveCareer earned 3 Very Helpful votes
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If you deal with this scum, they will steal your money, they did mine, my lawyer says I can get...
When I sign in they said when you free joins priority pass, you'll be allowed to get to most...
Hi Hank D.,
I’m very sorry that you have had this experience with our service. We take pride in providing effective and valuable career, resume and cover letter assistance to hundreds of thousands of people. All of our subscriptions are auto-renewing if not cancelled. We state this on every page in the purchase process and we send payment confirmation email stating the date and amount of the auto- renewal upon purchase. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings if service is no longer needed.
As an international company, LiveCareer processes payments from all over the globe through our e-commerce provider located in UK. Some banks charge an international transaction fee, even when the charge is in US dollars. These fees are charged by your bank and not LiveCareer.
As a courtesy, I refunded the full amount of $39.80. You'll see it on your bank statement within 2-3 business days. I have also sent you a confirmation email for your records.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously and hope that you will reconsider your star rating and negative review of our site and service. Please contact me again directly if you have any further issues. You can email me at anna.b@livecareer-support.com
Best regards,
Anna
LiveCareer