I ordered clothes in November of 2014, and as of today have not received anything! When I first ordered and the items didn't come, I contacted them and they replied that I should wait a few more days and then they would either send them out again or send me a refund.
I have been emailing them for months now, asking for a refund, and they treat it like a bargaining session: "we will give you $9.00 back and 50% off your next order" and the next time "we will give you $13.00 and a discount on your next order" and then "we will give you a refund of half of your order" DO NOT BUY ANYTHING FROM THIS COMPANY!
Dear halle,
Thanks so much for your order.
From time to time with thousands of shipments there will be an occasional issue with shipping. Our procedure is designed to handle situations like this one quickly and efficiently.
Regarding your order, we have sent you an email, please kindly check it and we will solve all the issues for you soon.
Best Regards
Customer Service