Haleigh A.

See title!

Okay, I was a loyal VIP customer to JustFab AND fabletics for over a year. I skipped the months without trouble every time, and only bought things when I wanted. A year and several purchases after, even after skipping the month, I was charged $39.95. I called to have the problem fixed and the money refunded, and as I was staring at my list of bank transactions and the one saying that JustFab had taken the money, the lady on the phone downright refused that they had taken the money, because they had on record that I skipped the month. She would not let me talk to a supervisor, and no, I did not get a refund. I let it slide, because they had shown me such great service in the past, that was so stupid of me. I watched closely the next month and after I skipped it, they charged me AGAIN. I called immediately to cancel my account. Not only did I not get a refund, I was also on the phone with the guy for an hour while he begged me not to cancel, offered me 1000 reward points, which, with more than twice that all I got was a crappy headband, and again, would not let me speak with a supervisor. They took 10 cents short of $80 from my bank account that I never got back, and again, I was a customer for over a year with no problems. Please don't give them your business, there are better shoes for better prices and from less scammy websites.