hada c.

Absolutely the worst online shopping experience ever. The system is set up to take your money from the first click on the site. Once you click 'buy' and checkout you go to the processing stage and from there you are stuck in online shopping hell. When I got the email that said my shipping date was going to be 14 days after purchase I wanted to cancel the order. Nope, can't do it. (Despite the fact that they tell their vendors to ship in 10 days) Long story short- the item was not what I expected, it resembled the picture (a canvas messenger bag) but the overall quality was poor. When I could finally track down the manufacturer (from the name printed on the lining) I found the bag sells for 30 to 40 dollars in most places. I paid 59.00 (marked down from a 'retail' of 144.00!)
Trying to return the bag was a fresh hell. You have to use their shipping label to return and it's nearly impossible to get one. Add in you pay return shipping, a restocking fee, and another month's wait to resolve the issue... You get the picture. The Open Sky system is set up to do one thing, and that is take your money. They won't be getting any more of mine.
You know what they say. Fool me once shame on you... Open Sky will NOT be getting a second chance.