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After our last review, the website contacted us and promised to solve the problem as soon as possible. They apologised and made sure that everything would be fixed and they would work it out, and they actually did. We received our order within the following week to the address we provided. Not only that, they also gave us a coupon code voucher to satisfy us.
We are pleased with how the team was very caring and thoughtful, and although we were so mad and unpleased with their service, they tried to overcome the problems in a good caring way.
We thank them for understanding, and we hope they do not repeat what happened again!
Thank you,
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I was very hesitant to order from this place. I preferred two dresses at separate times. Both...
Dear customer,
We're so sorry for the inconvenience we brought to you and our customer service will discuss a satisfying solution for your order. Thanks for your patience.
Best regards,
Tidebuy team