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My order was placed on 03/10/2015 with EXPEDITED shipping paid for. Estimated time of arrival when the order was placed should have been 3/16/15 at the latest. It is now 3/18/15. No dress. No shipping confirmation. TWO emails to customer service for a status update with no response and if this dress is not here by 3/20/15, there is no need for the dress. I am not impressed thus far and will tell everyone I know what a scam this retailer is! I am about to dispute the CC charges as fraudulent.
Tip for consumers:
AVOID THEM!
Gypsi W.'s review of TBdress earned 11 Very Helpful votes
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If it is too good to be true then it is. Purchased dress for 208.59 for wedding. NEVER received...
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
I am so sorry to hear that you had an unpleasant experience with us, could you please tell me your order No. Then I could track your order and give you a reply! Please send emails to service@tbdress.com or call +86 29 82016886 and contact with them in order to solve your problem. Thank you for your cooperation!