G W.

DO NOT ORDER FROM THIS TERRIBLE COMPANY! I ordered a set of Ravenscroft glasses to be engraved and delivered as a gift. They arrived to the recipients after taking the longer amount of time, supposedly to be engraved, and then we found out from our friends that they had not been engraved. When I called the company to find out how they were going to remedy this situation, their answer was to refund the engraving fee. That's it. No apology, no shipping out a correctly engraved set of glasses, just the refunding of the engraving fee. So we ended up gifting a set of plain glasses that I could've gotten at a much better price elsewhere. I should've read the Yelp reviews before ordering, but must admit I'm not accustomed to Yelp reviews of online merchants. Lesson learned. Bottom line: if you need something done right, don't rely on http://winestuff.com. It's not worth the hassle. Terrible company that doesn't stand behind its products or service.