I have been both a listener and a member. I have used this platform off and on for the last five years as a member, to receive support from others. As a member, I would maybe give it three stars at this point in time. It can be unpredictable who you will be talking to as well as the quality of the listener you talk to. I found that many listeners either left randomly without saying anything or showed signs of not following their training. Some listeners are good quality and interesting to talk to. As a listener, this platform is great. I love that they have support programs to further develop skills, as well as an internship. There is tons of training provided which is great. I have received a lot of positive support since I joined as a listener. I like the additional forums as well, but the listener & member step paths can sometimes be a little bit repetitive (maybe just at the beginning- I haven't gotten very far yet on either). Overall a great idea of a platform with lots of potential for success:-)