Grover B.

I had an charge for automatic renewal on my credit card statement. I called the phone number and was told that they sent me an email confirmation that my account was going to be renewed. I told them that I did not receive the email. Automatically I am at fault? They said I should check the way my email is set up. Junk mail, etc. I have been in IT Tech Support for more than 20 years. I think I know how to check email. They never sent any confirmation and even if they did, they should be required to wait for my reply before charging me. I cancelled and will never use their services again. If you take my advice, neither will you.