I have sold, bought and returned items to them, each experience better than the last. In terms of selling clothes to them some people need to lower their expectations and realize you are not going to get what you paid for. I do agree some of the items are priced much less than what I wanted but what do you expect. For those who want their clothes back and think they are scamming people when they say they cannot sell an item, request the option to have them sent back. I ordered several new dresses with tags and it had to be some of the best packaged items I have ever received. I loved their attention to detail when I received an item from them. Nothing but good experiences for me and I have returned well over 10 bags with two on the way to them and two more bags to fill for me.