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Customer service consists of a mandatory conversation with a robot before being informed that wait times to speak to a human are "greater that 45 minutes". I have done so twice already today only to be cut off after the long wait without actually speaking to anyone. After many years with this bank, I am now on the hunt for an alternative. Who in their right mind would continue to accept this kind of treatment?
Tip for consumers:
Let them know how you feel...if you ever manage to talk to someone.
Products used:
Banking
Gretta K.'s review of Scotiabank earned 8 Very Helpful votes
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