Anthony L.

The Customer Service Representative for Danbury Mint was very rude to me. I called to complain about duplicate orders I received. I ordered the military fleece jacket with a USMC patch and my nickname on it. Danbury Mint sent me 2 of the aforementioned items. I only placed one order. I told the representative that I only ordered 1 jacket, but was sent two. He said in a very rude tone, no you ordered two. He said you must have hit a wrong button or something. I felt like he was calling me a liar. I have been a customer of Danbury Mint for circa 20 years. I don't appreciate the tone in which the representative spoke to me in and insinuating that I was not telling the truth. Ergo, I will never order from the Danbury Mint ever again! In addition, to the rude treatment I received, the fleece jackets are cheaply made and the price is outrageous! I'm done with the Danbury Mint!