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Love to shop with ideel.com. Their products have good quality and good discount prices. The only thing I find offensive with them is lack of customer service phone contact
I love love love Walgreens with their affordable prices and awesome clearance sales
Hey, I have made three different orders before reading the reviews. I am scared to dead. I hope I receive my items and in great quality. Please I don't want to hear about my orders being canceled. Well, if cancelled, I want my money back so I can head somewhere else.
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I am not a frequent brick-and-mortar/large chain shopper; but, every time I have had the...
Hi Grace,
Thanks so much for your feedback on SiteJabber. I'm happy to hear how much you enjoy shopping with us. We always appreciate hearing feedback and suggestions from our members and I'll make sure to pass along all of your feedback.
As an online company we keep all of our agents on Live Chat so they can help customer instantly with any issues that arise. You can access our Live Chat here: https://support.ideel.com/app/chat/chat_launch. The same agents who handle Live Chat, and emails, are also the agents who handle the phones. Live Chat allows them to work with multiple members at one time, which they aren't able to do over the phone. While we don't have a traditional call center, if you leave a voicemail or request a phone call the agents will call with within 4 to 24 hours.
Thank you again for your feedback and for being a part of Ideel!
Best,
Jason Faria
Director, Ideel Customer Service