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About 1/3 of the time Zulily actually sends me an item that I can wear/use. I no longer buy anything from them. Sizes are erratic at best. The pictures look better than the item. Especially when ordering non-clothing items, the photos are deceptive. The items that arrive are cheaply made or have some problem. Just one example is the art I ordered. The picture is not framed right. The surface has ripples in it. No point contacting customer service. I have never gotten a refund for anything I sent back. Ebay is good for a lot of non-clothing items. Zulily has taught me the incredible value of shopping in stores for clothing. Seeing how the item looks on me and examining the fabric are important when there is no point in sending anything back.
Tip for consumers:
Buy things without sizes like scarves. Don't plan on safely washing anything. The sleeves are sized to cut off blood circulation.
Grace O.'s review of Zulily earned 11 Very Helpful votes
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