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Booked two apartments for 8th December in mid October and paid a 50% deposit.
Lunchtime 7th december that rooms were "no longer available"!
Email said they had phoned earlier (which they hadn't, it's a generic email header) then offered apartments in Limehouse, some 30 mins away from where we were staying and dining. Sorry but not acceptable.
Next attempt was a single apartment with two bedrooms, nearer to original but I don't wish to share with a work colleague and his wife.
Then heard nothing so with time rapidly running out I made my own arrangements.
Was then told I was being rude by asking for my money back. Never again!
Booking.com your are fooking.com rubbish.
Glynn W.'s review of Booking.com earned 3 Very Helpful votes
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