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Gloria L.

Contributor Level

Total Points
80

1 Review by Gloria

  • Gilt

12/29/14

They must ship via 'carrier pidgeon'. I EVERYTIME I order from this site, it takes at least 2-3 days for an item to leave the warehouse. Warehouse is located in KY... I live in IL. It to 10 days for a SCARF to be delivered. I wouldn't have a such a problem if I wasn't forced to pay $8 to ship.

I ordered a pair of boots two days ago, and they still have shipped out yet.

A couple of times I was told they were waiting on the items to arrive from the vendor so they could ship them out. Why put item on sale that you don't have in stock?

Tip for consumers:
Prepare to wait up to two weeks to receive your item.

Service
Value
Shipping
Returns
Quality
Thumbnail of user gilts3
Gilt S. – Gilt Rep

Hi Gloria,

I'm so sorry that your order is taking so long to get to you! We reached out to you via Private Message here on Site Jabber a few days ago so that we could get your order details from you.

Once we have your order number, we will look into this for you and try our best to turn this around for you.

We look forward to hearing from you.

Warmest regards,
Paddy
Gilt CS Specialist

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