I'll join the many other voices here giving Equifax a one-star rating, and I hope you will read the reviews and take heed before doing business with these (in my opinion) very unethical people. Once you purchase their product, you are in customer service hell. The myequifax website is almost always non-responsive. You cannot sign in or it just doesn't work. If you are lucky enough to be able to talk to a customer service agent when you use their telephone number, you are bound for disappointment. Customer service is incredibly apathetic and poor, and promised emails/confirmations never seem to arrive. Finally, when you get frustrated enough to cancel, good luck. You can only cancel by telephone. You may or may not get through on any given day - sometimes the number just returns static after you dial, sometimes the wait is excessive. If you get through, in order to cancel, you must jump through hoops. They want it to be as difficult as possible for you to rid yourself of them. My advice is to steer clear of this company and use another service if you need credit reporting.