Gisela P.

I just wanted to drop a quick note to share my incredibly frustrating experience with Gold's Gym, and I strongly advise against joining them.

I've been trying to cancel my membership for what feels like forever. I've done it all - visited in person, handed in my card, made countless calls, and even had to go to the extreme of closing my bank account, which I'd held for over 20 years, just to stop them from charging me.

During one of my visits, I couldn't even see a manager, let alone get inside because they marked my account as "delinquent." It's frustrating because I know the staff, especially this nice Latina lady, were trying to help, but their hands were tied.

I mean, seriously, it's not like the manager was stuck in meetings all day, right? It's not Goldman Sachs! I just couldn't get a hold of anyone who could actually assist me.

In a last-ditch effort, I sent an email to the manager, even though I doubt I'll ever hear back from them. They were supposed to call me back since January, and I'm still waiting for that call. It's beyond frustrating.

So, long story short, if you're thinking about Gold's Gym, please reconsider. Their membership cancellation process has been a never-ending nightmare, and I wouldn't want anyone else to go through what I've experienced.