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I am so sorry that I bought a dress from JJshouse. They claim to offer customer satisfaction and quality service. It is NOT true. I ordered a standard size 8 dress because I fit into a standard size 8 and I am average height. The dress fit was way off. It was way too big in the bust cup and way too long. They want me to take it to a tailor and offered me 15% off. I want to send it back along with the shoes I ordered which didn't fit either. They will not let me send it back even after taking photos which they requested proving the dress didn't fit. I order a lot of merchandise on line and I have never had a company refuse to let me return merchandise that I am unhappy with like JJshouse.
I was able to get help resolving my issue with JJshouse after writing this review on SiteJabber. I was able to return the dress and received my money back within a few days.
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I purchased x5 dresses for my bridesmaids and all dresses straps broke on my wedding day (3 of...
Items were returned! Why are u emailing me saying otherwise? SCAM!
Dear Ginger, thank you for your sharing.
Sorry that this time our dress does not fit you and we do apologize for it. It is our goal to make every customer feel welcomed. We value every one of our customers and strive to provide high quality products and services that will satisfy all.
After the communication with you, we are happy that we have reached an agreement and you are happy with our solution.
It is welcomed that if you could give us some valuable suggestions so that we can keep improving ourselves.
Thank you for your time and support.