Considering the fact that Thredup pays to ship my clothes to them and that they take on the risk and overhead costs associated with selling the clothes, I am very pleased with what I received for my bag of clothing. I think anybody who understands the financial aspects of retail should be pleased. Also, Thredup shares on their site their payout structure. I did my homework, so I knew what to expect. I didn't send anything I knew they wouldn't take and expected, as they stated on their site, they would take about half, which they about did. I used my credit to buy a couple things I would never have bought new (like some beautiful Cole-Haan shoes that were more comfortable than any shoes I've ever owned!). I've ordered from them 3 times and overall, been very happy. One item was not quite the condition I'd expected, but customer service was incredible. I am addicted now and have full bag ready to ship again!