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I was given a NetSpend Debit card of $50 as a bday gift. I tried to activate it online only to be told to call their customer service number. I called and spoke to a rep and they said I have to talk to the primary account holder. It was purchased as a gift and no account holder is listed on the account. I can't activate the card and now the person who paid $50 plus the NetSpend $2.95 fee is out of pocket. NetSpend is a rippoff and scam. I have a copy of the receipt. I hope more people realize that this company is out to make money off of people and will take advantage at any cost. Please stay clear of them! Go get a reputable debit card at a local credit union or local bank.
Tip for consumers:
Never purchase a card like this from CVS or trust NetSpend at all!
Products used:
A NetSpend Visa Debit Card
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Hello Gina, We would be happy to assist you. Please email us at social@netspend.com with your specific concerns and contact information so we can reach out directly to help you.