When i first order from this website it was small but the product was all together this time around i did a big purchase it was terrible my merchandise was broken i was charged for a tracking number that did not work and i paid extra for my merchandise to arrive intact and not in pieces. The don't answer there phone, when i tried emailing them i get the email back it's like the company don't even exist and don't even try the live chat no matter what time of day night weekend and weekday it constantly says submit a support ticket which i do and still do on a daily basis because this is a recent thing and i still having trouble contacting them.
Dear Gina,
Thanks for ordering from RoseWholesale.
I want to extend my sincere apologies for the problems you have experienced.
We have checked the e-mail and find that the item was brokend on the way by the shipping company and we have solved the problem for you.
Hope you can check your e-mail carefully.
Best Regards
Customer Service