It is a website offer low charge for editing my resume to get my credit card information. Then will automatically charge the card a monthly $39 fee, I did not realize that I need to cancel their service after the trial. They basically offered no service for the monthly fee, just a trap to get the money. Be Aware!
Tip for consumers: Cancel their service right away.
I’m very sorry that you have had this experience with our service. I’m very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal.
A monthly subscription makes it easy for our customers to customize the resume and cover letter for each position for which they are applying, and also to avoid interruption on the service.
Our record shows that you self-cancelled your subscription on March 05. An email confirmation has been sent for your records. Rest assured that you won’t be billed any further.
Please email me at anna.b@livecareer-support.com if you have any further issues.
Best regards,
Anna
LiveCareer
G Has Earned 2 Votes
G G.'s review of LiveCareer earned 2 Very Helpful votes
Hi G. C.,
I’m very sorry that you have had this experience with our service. I’m very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal.
A monthly subscription makes it easy for our customers to customize the resume and cover letter for each position for which they are applying, and also to avoid interruption on the service.
Our record shows that you self-cancelled your subscription on March 05. An email confirmation has been sent for your records. Rest assured that you won’t be billed any further.
Please email me at anna.b@livecareer-support.com if you have any further issues.
Best regards,
Anna
LiveCareer